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Empower your outreach with our Bulk WhatsApp Broadcast Messaging 


Experience the simplicity of engaging with your audience through WhatsApp on our Chat Inc platform. With user-friendly features, sending Bulk WhatsApp campaigns becomes a breeze. Effortlessly connect with your customers, share Marketing campaigns, Sales Promotions, Newsletters, Statements, Payment reminders, links, and more. Navigate the world of communication with ease, making every engagement simple and effective.

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Trusted by the global brands you know

Crafting the perfect message just became easy!

 

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Still relying on SMS messaging?

Why not upgrade to graphic-rich visuals with interactive buttons that guide your customers to the right place? Empower your business growth with visually engaging communication through Chat Inc

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Concerned about emails getting lost in spam?

With WhatsApp's impressive 80% open rate, why not empower your business communications with the easiest WhatsApp CRM today? Ensure your messages are not just delivered but also opened and engaged with. Upgrade your communication strategy with Chat Inc for seamless and effective customer engagement.

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Need to reach employees without email access?

Empower your employee communications with WhatsApp. Ensure your team gets the right information at the right time, bridging the communication gap seamlessly. Connect with ease, anytime, anywhere, with Chat Inc

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With SaaS, get started in days not months.

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Easily create and manage campaigns.

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Get template messages approved in-app.

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Import contacts via Excel, group contacts & manage opt-ins.

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Measure campaign performance with analytics.

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Attract & Engage 
your Audiences for your industry

With over 1 million messages being communicated monthly through Chat Inc, it's the ideal platform to build your next broadcast campaign. Join the thriving community of businesses leveraging our platform to streamline communication and elevate their outreach strategies. Experience the impact of seamless messaging with Chat Inc

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Connect with us and schedule a personalised demo

See what you can do with Chat Inc Broadcast for WhatsApp

Empower your customer process with proactive today. Choose the best option to always stay ahead.

The Power of WhatsApp inside Zendesk Agent

With Chat Inc Proactive, anticipate customer needs and respond promptly, all from one centralized platform.

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Start New Converstations

Proactively send WhatsApp Templates to customers without an open ticket in Zendesk.

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Re-open WhatsApp Tickets

Re-open WhatsApp tickets that have closed due to the 24 hour conversation window.

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Bulk Messaging

Broadcast bulk WhatsApp Campaigns synced directly with your Zendesk contacts (via tags).

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Interactive Messaging

Send WhatsApp messages that contain quick reply buttons, images, documents and variables.

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Ticketing Automation

Automatic ticket creation when users reply to your WhatsApp template messages.

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Tracking & Reporting

Measure performance of one to one and blast campaigns with tracking and analytics.

Software Packages & Pricing

We offer simple pricing plans. Annual and monthly pricing, find a plan that best suits your needs.

One to One

$ 49 pm

  • Send one-to one Proactive WhatsApp Notifications

  • 20 Agents

    20 Agents

  • 20 Agents

    $2 per additional agent per month

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    Re-open Individual WhatsApp Tickets

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    Proactively Message a Customer without a ticket

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    Template Manager Dashboard

  • Send Bulk WhatsApp Broadcast Campaigns

  • Integrated with Zendesk Customer Database

Blast

$ 149 pm

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    1 User

  • $9 per additional agent per month

  • Broadcast bulk WhatsApp Campaigns synced with Zendesk contacts

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    Re-open Individual WhatsApp Tickets

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    Proactively Message a Customer without a ticket

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    Template Manager Dashboard

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    Send Bulk WhatsApp Broadcast Campaigns

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    Integrated with Zendesk Customer Database

Most Popular
Combo

$ 159 pm

  • Everything in one conveniently bundled package, Better Together

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    1 user

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    20 Agents

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    Re-open Individual WhatsApp Tickets

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    Proactively Message a Customer without a ticket

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    Template Manager Dashboard

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    Send Bulk WhatsApp Broadcast Campaigns

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    Integrated with Zendesk Customer Database

One to One

$ 79 pm

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    20 Agents

  • $2 per additional agent per month

  • Send one-to-one Proactive WhatsApp Notifications

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    Re-open Individual WhatsApp Tickets

  • CircleWavyCheck-3

    Proactively Message a Customer without a ticket

  • CircleWavyCheck-3

    Template Manager Dashboard

  • Send Bulk WhatsApp Broadcast Campaigns

  • Integrated with Zendesk Customer Database

Blast

$ 199 pm

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    1 User

  • $9 per additional user per month

  • Broadcast bulk WhatsApp Campaigns synced with Zendesk contacts

  • CircleWavyCheck-3

    Re-open Individual WhatsApp Tickets

  • CircleWavyCheck-3

    Proactively Message a Customer without a ticket

  • CircleWavyCheck-3

    Template Manager Dashboard

  • CircleWavyCheck-3

    Send Bulk WhatsApp Broadcast Campaigns

  • CircleWavyCheck-3

    Integrated with Zendesk Customer Database

Combo

$ 221 pm

  • Everything in one conveniently bundled package, Better Together

  • CircleWavyCheck-3

    1 User

  • CircleWavyCheck-3

    20 Agents

  • CircleWavyCheck-3

    Re-open Individual WhatsApp Tickets

  • CircleWavyCheck-3

    Proactively Message a Customer without a ticket

  • CircleWavyCheck-3

    Template Manager Dashboard

  • CircleWavyCheck-3

    Send Bulk WhatsApp Broadcast Campaigns

  • CircleWavyCheck-3

    Integrated with Zendesk Customer Database

Explore Our Video Resource

Looking for tutorials or how to guides? Browse the Cha Inc knowledge resource.

Navigation
Login & Navigation

Login and Navigate the cloud-based Chat Inc Broadcast platform to send out your WhatsApp messages with ease.

Campaigns
Campaign Creation

Create and schedule a bulk WhatsApp campaign in Chat Inc Broadcast using pre-approved templates.

Track Campaigns
Campaign Tracking

Discover how to easily track and analyze your WhatsApp Campaign statistics in Chat Inc Broadcast.

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Enable Broadcast for your Business Today!

Do you have a few more questions?

Is there a trial version?

Yes, there is a 14-day free trial available.

How does Chat Inc Proactive work?

Chat Inc Proactive integrates with Zendesk Agent Workspace and enables you to re-open closed WhatsApp tickets, send WhatsApp Template Messages without an open ticket, manage WhatsApp Template Messages on your Sunshine Conversations Account, and more.

How can I manage WhatsApp Template Messages on my Sunshine Conversations Account?

Chat Inc Proactive provides the ability to create, edit, update, and delete WhatsApp Template Messages directly from your Sunshine Conversations Account. This allows you to maintain and customize your templates as needed.

How do I install Chat Inc Proactive?

Ensure you have all the required add-ons & packages. Then follow this easy tutorial to get setup in a matter of minutes.

What do I need to get started?

You will need:

1. Zendesk Professional or higher (Sunshine Conversations is included)

2. Sunshine Conversations Activated (Speak to your Zendesk Account Executive)

3. Your desired Chat Inc Proactive Package.

4. Be aware of the additional META messaging charges.

Where can I get training videos?

Certainly! You can find all training videos here

Can agents preview WhatsApp templates before sending them?

Yes, agents using Chat Inc Proactive can preview WhatsApp templates within the agent workspace before sending them to customers. This ensures that the message appears as intended.

How can Chat Inc Proactive help me update customers on support issues via WhatsApp?

Chat Inc Proactive enables you to easily update customers on support issues via WhatsApp by sending them proactive WhatsApp Template Messages. This allows for timely and efficient communication.

What access permissions do I need to use Chat Inc Proactive?

To use Chat Inc Proactive, you need admin access to Zendesk Support, admin access to Sunshine Conversations, and Zendesk Chat Messaging enabled. These permissions ensure smooth integration and functionality.

Do I need Zendesk Chat Messaging and Zendesk Chat enabled to use this tool?

Yes, both Zendesk Chat Messaging and Zendesk Chat need to be enabled for you to utilize the full features of Chat Inc Proactive. These components work together to enhance your WhatsApp messaging capabilities.