Results are platform-wide across all chatinc products. Automate-specific case studies available on request.
Four of the verticals where Automate is already doing the heavy lifting, every single day.
The customer wants the loan. The journey loses them. We rebuild your entire application as a four-minute WhatsApp conversation, from ID capture to signed mandate.
The sale is already won, then the account opening kills the moment. In-chat activation takes your customer from offer to first purchase without ever leaving WhatsApp.
Your customers already live on WhatsApp. Policy applications, beneficiary changes, premium payments, and claims, handled in the channel they trust most.
From first hello to verified account in a single conversation. We run the KYC and compliance flows behind Africa's leading WhatsApp banking ecosystems.
Purpose-built for financial services, and for every application-driven business where journey friction costs real money.
Where every abandoned application is direct lost revenue.
Application-driven, WhatsApp-native, and drop-off-prone.
Not promises. Written outcomes that going live with Automate delivers.
At least a 10-15% drop in abandoned applications within 60 days of going live, or your implementation fee is free.*
Shorter, smarter journeys that take customers from first message to submitted application in minutes, not days.
You can't manage what you can't see. Track every step, drop-off point, and conversion across your entire service.
Modern, app-like WhatsApp Flows that replace outdated bots and keep your customers coming back.
99.9% uptime, 24/7 support, and a partner that acts with urgency. No more chasing vendors for answers.
We handle Meta migration, BSP exit, Flow design, integration, and compliance documentation. Your team signs off; they don't build.
Payroll-deduction, micro-loans, personal loans: the application becomes a four-minute WhatsApp conversation. ID, payslip, affordability, mandate, payout.
Offer, OTP, e-sign, first purchase. One chat, zero redirects.
Applications, premiums, beneficiaries, claims. In the channel they already trust.
Document upload, selfie checks, account opening: one conversation, on the rails behind Africa's leading WhatsApp banking.
Four steps. 30 days to go-live. 60 days to measure. Done for you, start to finish.
We map your current WhatsApp journey, instrument your drop-off baseline, and identify the three steps where the most applicants leave. No commitment. No integration work yet.
chatinc designs the new journey on Meta Flows. Structured forms, branching logic, document collection, OTP handling. You review the Flow as a clickable prototype and approve.
We handle the Meta Business migration, the BSP exit where applicable, and integration with your systems. Your team reviews. Your team does not build. Go-live on day 30.
We measure drop-off against the baseline established in step 1. If the new journey has not reduced drop-off by at least 10 to 15 percent by day 90, your implementation fee is refunded.
The questions lenders and insurers ask before signing off on a migration.
